Unlocking a Mi Account (associated with Xiaomi devices) can be necessary if you’ve forgotten the account credentials, are locked out, or have encountered a situation where the device is asking for Mi Account verification after a reset. Here’s a step-by-step guide on how you might go about unlocking or recovering your Mi Account:
1. Recovering the Mi Account Password
If you forgot your Mi Account password, you can reset it through Xiaomi’s account recovery process:
Steps:
- Go to Mi Account Recovery Page:
- Open a browser and visit the Mi account recovery page: Mi Account Recovery.
- Enter Your Mi Account Email or Phone Number:
- You’ll need to enter either the email address or phone number associated with your Mi Account. Make sure you enter the correct one.
- Choose a Recovery Option:
- Xiaomi will provide two options:
- Via Email: You’ll receive a link to reset your password if you’ve registered an email.
- Via Phone Number: A verification code will be sent to the phone number tied to the Mi Account.
- Xiaomi will provide two options:
- Follow the Instructions:
- After receiving the verification email or code, follow the on-screen instructions to reset your password and unlock your Mi Account.
- Sign In:
- Once you’ve reset your password, use the new credentials to log into your Mi Account on the device.
2. Unlock Mi Account via Device (if you’re locked out)
If you’re locked out of your Xiaomi device due to Mi Account verification, and the device has been factory reset, you can follow these steps:
Steps:
- Check for the Option to Unlock:
- When you boot up the device after a factory reset, you might see an option that says “Forgot password?” or “Unlock with Mi Account.”
- Log in with Your Mi Account Credentials:
- Simply enter the correct Mi Account username and password to unlock your device.
- Use Mi Account Recovery:
- If you’re still unable to log in, use the Mi Account recovery option as described above through the Mi Account Recovery Page.
3. Contact Xiaomi Customer Support
If you cannot recover your Mi Account using the above methods, contacting Xiaomi’s official support is the best option. They will typically ask you to provide proof of ownership of the device, such as:
- Purchase receipt
- Device IMEI number
- Proof of identity
Steps:
- Visit Xiaomi Support:
Go to the official Xiaomi support website for your region: Xiaomi Support. - Submit a Ticket or Call Support:
Use the support portal to submit a request or contact Xiaomi support via phone. Provide all requested details to prove ownership. - Follow the Instructions:
Xiaomi support may ask for additional steps depending on the situation.
4. Unlocking via Third-Party Tools (Not Recommended)
Some third-party tools claim to unlock Mi Accounts, but these methods are risky and might involve illegal actions or the use of untrusted software. It’s important to avoid these methods to ensure your data remains secure, and to avoid voiding your warranty or breaching legal regulations.
5. Factory Reset via Mi Recovery Mode (For Device Reset)
If you have access to the Mi Recovery mode and just need to reset the device, you can perform a factory reset, but be aware that it will still require Mi Account verification afterward.
Steps:
- Turn off the Device.
- Enter Mi Recovery Mode:
- Press and hold the Volume Up button and the Power button simultaneously until the Mi logo appears.
- Select Wipe Data:
- Use the volume buttons to navigate and the power button to select options.
- Confirm the Reset:
- Select “Wipe All Data” and confirm the action.
After the reset, the device will still require Mi Account verification.
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Important Notes:
- Mi Account is a strong security feature to protect your data. Always ensure you have access to the account you’ve registered on your device.
- Backup: Regularly back up your Mi Account details and device data to avoid losing important information.
- Avoid Third-party Tools: While tempting, third-party tools might harm your device or steal personal information.
If you follow the above steps and still can’t unlock your Mi Account, Xiaomi support is your best resource.