issues with the touch functionality and display light on your OPPO A59 5G (CPH 2617) after an update, you’re not alone. Many users have reported similar problems, including touch not working properly and the display not lighting up as expected. These issues can be frustrating, especially after a software update that was supposed to improve the performance of your phone. Here’s a comprehensive guide to help you fix the touch screen not working and display light problems effectively.
1. Restart Your Device
The first step in troubleshooting any software-related issues is to restart your phone. After an update, temporary glitches can occur, and a simple restart can often resolve many problems. Press and hold the power button, select “Restart” or “Reboot,” and wait for the phone to power back on. This can help refresh the software and potentially fix minor issues like the touch screen not responding or the display being too dim.
2. Check for Software Updates
Even after an update, it’s possible that additional patches have been released to fix specific issues with the previous update. Go to Settings > Software Update and check if there’s a newer update available. If there is, download and install it. Sometimes, manufacturers release minor updates that address bugs like touch functionality problems or screen brightness issues.
3. Clear Cache and Data in Safe Mode
If your phone still doesn’t work properly after a restart, clearing the cache partition could help. Sometimes, after an update, the system cache gets corrupted, causing your phone to behave abnormally. Here’s how you can do it:
- Turn off the phone.
- Hold the Power button until the OPPO logo appears.
- Then, press and hold the Volume Down button until the phone boots into Safe Mode.
- Once in Safe Mode, go to Settings > Storage > Cached Data and clear the cache.
Safe Mode ensures that third-party apps are not causing conflicts with your system. If the issue doesn’t appear in Safe Mode, the problem is likely related to a third-party app, and you might want to uninstall any recently installed apps or those that are causing trouble.
4. Adjust Display Settings
If the screen’s brightness is too low, or if it flickers or goes completely dark, it may be due to incorrect display settings. To adjust this:
- Go to Settings > Display & Brightness and adjust the brightness slider.
- Check whether Adaptive Brightness is turned on. This feature automatically adjusts your screen’s brightness depending on the lighting conditions around you. If you’re experiencing problems with the screen being too dim, try disabling Adaptive Brightness.
- Additionally, check Night Mode settings in the Display menu to make sure the display isn’t being dimmed intentionally for eye comfort.
5. Factory Reset Your Phone
If none of the previous solutions work, a factory reset may be necessary. This will erase all data on the phone, so make sure to back up everything important before proceeding. A factory reset will restore your phone to its original settings, removing any software glitches or issues caused by the update. To do this:
- Go to Settings > Additional Settings > Backup & Reset.
- Select Factory Data Reset and follow the on-screen instructions.
- The phone will reboot, and the device will return to its default state.
This step should resolve any persistent software issues, including touch screen malfunctions or problems with the display.
6. Update the Touchscreen Drivers
Sometimes, an update may cause issues with the device’s touchscreen drivers. To fix this:
- Ensure that your OPPO A59 5G has all the latest drivers installed. Go to Settings > Software Update to check for driver updates.
- Additionally, you can visit the OPPO support website to manually check for updated drivers that could solve the touchscreen issue.
7. Seek Professional Help
If the above methods do not work and the issues persist, the problem may be hardware-related. In this case, it’s best to contact OPPO customer service or visit an authorized service center for a professional diagnosis. The problem could be due to a damaged touch screen or a display issue that requires expert attention.
OPPO A59 5G CPH 2617 After Update Touch Not working Display Light Fix
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OPPO A59 5G CPH 2617 After Update Touch Not working Display Light Fix
Conclusion
Updating your OPPO A59 5G (CPH 2617) can sometimes cause issues like touch malfunction and display light problems, but these can often be resolved through a few simple troubleshooting steps. Start by restarting the device, checking for additional updates, and clearing the cache. If these don’t work, adjusting display settings or performing a factory reset may help. Always make sure your data is backed up before performing a factory reset. If nothing works, seeking professional assistance is the next best step. By following these steps, you should be able to restore your OPPO phone to its optimal working condition.
